Privacy Policy for AutoMob UK services
Effective Date: 18th September 2024
This privacy policy outlines how AutoMob UK, we collect, uses, protects, and discloses customer information. We are committed to protecting the privacy of our customers and ensuring that their personal data is handled in accordance with applicable laws and regulations.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, contact details (phone number, email address), home or business address, and vehicle details (make, model, registration number).
- Payment Information: Credit/debit card details or other payment methods used during the transaction.
- Service-Related Information: Records of communications, service preferences, and repair history.
- Website Usage Information: When visiting our website, we may collect data through cookies, IP addresses, and browsing history for analytics and marketing purposes.
2. How We Use Collected Information
The information collected is used for the following purposes:
- To schedule and provide top quality services.
- To process payments and issue receipts or invoices.
- To communicate with customers regarding service updates or promotional offers.
- To improve our services, website functionality, and customer experience.
- To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted payment processing systems.
- Secure customer databases with restricted access.
- Regular security audits and updates to our digital systems.
4. Sharing of Information
We do not share your personal information with third parties, except under the following circumstances:
- Service Providers: We may share information with trusted service providers to perform business operations, such as payment processors or customer support services.
- Legal Requirements: We may disclose information if required by law, regulation, or in response to a court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the business.
5. Customer Rights
You have the right to:
- Access your personal information.
- Correct any inaccuracies in your personal data.
- Request deletion of your personal data, unless we are required to retain it for legal or contractual reasons.
- Object to the processing of your data for direct marketing purposes.
- Withdraw consent at any time where consent was given for data processing.
To exercise your rights, contact us at Contact@automob.uk.
6. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any concerns, questions or requests regarding this privacy policy or our data practices, please contact us at contact@automob.uk.